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PACM Privacy StatementInformation about us can be obtained by contacting our Privacy Officer on or by facsimile on or by e-mail info@pacm.com.au. Port Adelaide Central Mission acknowledges and is committed to protecting your privacy. We will only collect, use, disclose and hold personal information in accordance with the Privacy Act 1988 ("the Act"). Last modified: 22/4/2002 Privacy Policy 1. Purpose and Scope This policy covers personal information held by UnitingCare Wesley Port Adelaide about individual clients. It does not apply to employee records where those records directly relate to a past or current employer/employee relationship.
Personal information - Information or an opinion (including information or an opinion forming part of a data base), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion. Sensitive information - information or an opinion about an individual’s racial or ethnic origin, political opinions, membership of a Political Association, religious beliefs, philosophical beliefs, membership of a professional or Trade Association, membership of a trade union, sexual practices, criminal record and health information. Client - any individual to whom UnitingCare Wesley Port Adelaide provides a service, including residents of Residential Aged Care Services.
This policy has been developed in response to the Privacy Amendment (Private Sector) Act 2000 and is based on the 10 National Privacy Principles contained in the Privacy Act 1988.
UnitingCare Wesley Port Adelaide services only collect personal and sensitive information from clients where that information is required in order to provide an appropriate service for that client. Each client must give his or her consent to the collection and use of personal and sensitive information prior to the collection of that information. Where clients do not give consent, no information is to be collected. This may result in limited, or no, service being provided. Personal and sensitive information about clients is only available to those staff who need that information to provide a service for that client. All staff will ensure that electronic data is kept within secure network storage, and undertake to only access that data which is necessary to perform their role. Information will not be disclosed to a third party without the written consent of the client concerned unless. health or other information is required for statistical purposes, where it is not possible to identify an individual from the information. where required by law, information may be given to the appropriate authority without the prior consent of the person concerned. Where this occurs, notification that such an action has occurred will be placed on the client’s record. UnitingCare Wesley Port Adelaide reasonably believes that the use or disclosure is necessary to lessen or prevent a serious and imminent threat to an individual’s life, health or safety, or a serious threat to public health or public safety. All clients are able to view personal and sensitive information collected about them and held by UCWPA, and to request UnitingCare Wesley Port Adelaide to make corrections where they feel the information is not up-to-date, incomplete or inaccurate. Each service has its own procedure for accessing client records. This procedure details: The way in which the request to view information can be made Ways of establishing that the individual asking for the information is who they say they are How that information is made available to the person requesting to view the file and How changes to the information collected will be made Where the service and the client are unable to agree about whether the information is accurate, up-to-date and complete, the service must, at the request of the individual, take reasonable steps to associate with the information the individual’s claim to this effect. Personal and sensitive information is kept in secure storage areas. When no longer required, that is, when the individual is no longer receiving a service from Port Mission, or the information is not required to be kept by law, personal and sensitive information is destroyed using a secure means. If an individual wishes to make a complaint about privacy, that person is to contact the Manager, Quality, who will resolve the complaint by using the steps described in the Port Adelaide Central Mission Policy - Complaints Resolution.
UnitingCare Wesley Port Adelaide Consent to Obtain Personal and Sensitive Information Form UnitingCare Wesley Port Adelaide services’ Procedure to Access Personal and Sensitive Information
Privacy Amendment (Private Sector) Act 2000 Extract from the Privacy Act 1988 - National Privacy Principles Human Rights and Equal Opportunity Commission Act 1986 Racial Discrimination Act 1975 Sex Discrimination Act 1984 Disability Discrimination Act 1992 UnitingCare Wesley Port Adelaide Polices: Complaints Resolution, Network Information Management
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